Cutting soup

    CloudList Privacy Policy

    Introduction

    Purpose of the privacy policy

    This privacy policy explains how Cutting Soup Pty Ltd (“we,” “us,” or “our”) collects, uses, and protects the personal information of users of our mobile app CloudList (the “App”). We take the protection of personal information seriously and are committed to compliance with all applicable privacy laws, including the Australian Privacy Principles (APPs), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

    Scope of the privacy policy

    This privacy policy applies to personal information that we collect through the App. It does not apply to personal information that we collect through other means, or to personal information that is collected by third-party services that we use in connection with the App, such as Apple, Google, Firebase etc.

    Contact information

    If you have any questions or concerns about this policy or our handling of your personal information, please contact us using the contact details in the Contact Us section at the end of this document. If you are located in the European Economic Area (EEA), you have the right to make a complaint to your local data protection authority. Additionally, California residents have the right to know about the types of personal information we collect and share, and for what purposes. If you have any questions about this or would like to opt-out of the sharing of your personal information, please contact us using the contact details in the Contact Us section at the end of this document.

    Personal information we collect

    Types of personal information collected

    We collect the following types of personal information from users of the App:

    • Contact information, such as name and email address, when a user creates an account.
    • Usage data, such as the type of device and operating system used, and information about how the App is used, including the features accessed and the duration of use.

    How personal information is collected

    We collect personal information in the following ways:

    • Directly from the user, when a user creates an account.
    • Automatically, through the use of cookies, tracking pixels, and other technologies that we use to collect usage data and track user behavior.
    • From third-party services, such as Apple and Google, when a user uses certain features of the App that rely on these services.

    Use of Personal Information

    Purposes for which personal information is used

    We use personal information for the following purposes:

    • To provide, personalize, and improve the App and its features.
    • To process transactions and send invoices and order confirmations if you decide to use any in-app purchase options.
    • To analyze and improve the App’s performance and user engagement.
    • To comply with legal and regulatory requirements.
    • To prevent and detect fraud or other illegal activities.

    Disclosure of personal information

    We may disclose personal information to third parties in the following circumstances:

    • To service providers who assist us in providing the App and its features, such as Apple and Google.
    • To comply with legal or regulatory requirements, such as a court order or subpoena.
    • To protect the rights, property, or safety of us, our users, or others.
    • As part of a merger, acquisition, or sale of all or a portion of our assets.

    Direct Marketing

    We will not use personal information for direct marketing.

    Personal Information in Lists

    As per our terms of use, storing personal information in lists should be avoided. If you do store personal information in your lists, it may be used for analytical purposes or for the purpose of improving the quality of the App. We will not persist any direct link from the item to the account that created it, and will attempt to detect and remove personal information before any analytics happens.

    Data Quality and Security

    Measures taken to protect personal information

    We take reasonable measures to protect personal information from misuse, interference, loss, and unauthorized access, modification, and disclosure. This includes implementing industry standard security technologies and procedures, such as encryption and secure servers. We also limit access to personal information to only those employees and contractors who need it to perform their job functions.

    Retention of personal information

    We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, we will delete or destroy the information, unless otherwise required by legal obligation.

    Cross-border Data Transfers

    Countries where personal information may be transferred

    We store and process personal information in the United States through our hosting service providers Google Cloud Platform (GCP) and Firebase.

    Measures taken to ensure personal information is protected in these countries

    We take appropriate measures to ensure that personal information is protected when it is transferred to the United States, such as:

    • Using reputable companies with a strong history in security, such as GCP and Firebase, which implement strict security measures to protect personal information.
    • Utilizing industry-standard security technologies, such as encryption, firewalls and secure servers to protect personal information.

    Your Rights

    • Access: You have the right to access the information we have about you and to receive a copy of that information.
    • Correction: You have the right to have any inaccurate or incomplete information about you corrected.
    • Deletion: In some circumstances, you have the right to have personal information about you deleted.
    • Restriction of Processing: In some circumstances, you have the right to request that we restrict the processing of your personal information.
    • Data Portability: In some circumstances, you have the right to receive a copy of your personal information in a structured, commonly used and machine-readable format and the right to transmit that information to another controller.
    • Objection: In some circumstances, you have the right to object to the processing of your personal information.

    How to exercise your rights

    To exercise any of the rights listed above, please contact us using the contact details provided in the “Contact Us” section of this privacy policy. We will respond to your request within a reasonable timeframe.

    Complaints

    If you have a concern about the way we have handled your personal information, you can contact us using the contact details provided in the “Contact Us” section of this privacy policy. If you are not satisfied with our response, you can lodge a complaint with the Australian Information Commissioner (OAIC)

    CHANGES TO THE TERMS OF SERVICE

    We may make changes to the terms of service at any time. We will notify you of any changes by posting the new terms of service on our website or by displaying a notification in the app. Your continued use of the app following the posting of changes to these terms of service will be deemed your acceptance of those changes.

    If you do not agree to any changes to the terms of service, you must stop using the app.

    Contact Us

    If you have any questions or concerns about this Policy or our handling of your information, please contact us at the email address below.

    If you are located in the European Economic Area (EEA), you have the right to make a complaint to your local data protection authority.

    In order to (try) to reduce the spam we receive, we have obfuscated our email below. To reveal what it is, just click the blurred out email address:

    Last updated: 2023-01-30